I'm Sonia, a product designer who is constantly becoming.

I lead award-winning
design research & create accessible AI experience for people to love

Currently a grad student in human-computer interaction @ Carnegie Mellon University↗
My research is published by premier interaction conferences: CHI↗, CSCW↗, Ubicomp↗

Currently pursuing master's degree in human-computer interaction @ Carnegie Mellon University ↗
human-computer interaction @ Carnegie Mellon University ↗
My research work is published in the best interaction conferences: CHI ↗ , CSCW ↗, Ubicomp ↗

Selected Work

001

Homepage Usability Study

I led a usability study on Snapask's new homepage to help 200,000+ students ask questions more easily

Usability testing / wireframing

A11Y+ Google Maps

I redesigned Google Maps' accessibility mode, empowering people with mobility challenges to plan travels more confidently

Product Design / accessibility

Chatbot Guidance Design

I presented product-focused design recommendations on chatbot at the premier interaction conference

Content design / conversational UI

AI Evaluation Platform 🔒

I designed a tool that helped hundreds of Wikipedia communities evaluate AI models more easily

Participatory design / web design

Recommendations

002

Seeing impacts

Sonia's not just smart, she's also got an amazing growth mindset. Her work led to some big changes to our three-year product plan. We all turn to her research for valuable insights that help us unlock new doors of possibility for our products.

Jason W.
VP of Design @ Snapask

Hearing users

Sonia is a brilliant and gifted UX researcher who really understands how to find valuable insights and advocate for users. She has a strong desire for creative problem solving and the ability to plan, manage and execute end-to-end UX research projects.

Ben T.
Senior UX Designer @ IBM

Having fun

Inspiring, motivating, and fun! I had the pleasure of working with Sonia in the UX team at Snapask for over 6 months. She's great at handling multiple projects simultaneously, sharp at analyzing and finding insights, and creative in storytelling.

Vera L.
UX Writer @ HelloFresh

Getting the full package

I've worked with many students, Sonia is the most well-rounded and skilled student researcher. When everyone in the room thought the d was out of context, Sonia was the one who could connect the dots and provide meaningful interpretation to it.

Stanley C.
HCI Professor @ NYCU

Feeling the delicacy

Your prototyping and testing process is, to me, a gold standard to which students should aspire to achieve. Your eagerness to provide evidence of impact were exceptional. Your prototype includes such a rich plethora of interlocked features.

Geoff K.
Associated Professor @ CMU HCII